DISCLAIMER: This document is not an official LiveJournal document. It is a resource document maintained by a fellow user. The original source of information is noted, where available. LiveJournal takes no responsibility for the information found in this document.
Windows 2000/XP/Vista
Windows 2000/XP/Vista
To retrieve traceroute information:
Windows 2000/XP/Vista
- Open the Command Prompt. If you are unsure how to do this, it is explained in the linked tutorial.
- Type
tracert www.livejournal.com
and press the Enter or Return key. If you've been asked to perform a traceroute to a specific address, fill that in instead of 'www.livejournal.com'. This process may take several minutes to complete. - If necessary, copy the information (including the original command) into a text editor, email, or support request. If you are unsure how to do this, it is explained in the previously linked tutorial.
- Open the Command Prompt or Terminal. If you are unsure how to do this, it is explained in the linked tutorial.
- Type
traceroute www.livejournal.com
and press the Enter or Return key. If you've been asked to perform a traceroute to a specific address, fill that in instead of 'www.livejournal.com'. This process may take several minutes to complete. - If necessary, copy the information into a text editor, email, or support request. If you are unsure how to do this, it is explained in the previously linked tutorial.
To obtain DNS lookup information:
- Open the Command Prompt or Terminal. If you are unsure how to do this, it is explained in the linked tutorial.
- Type
nslookup livejournal.com
. If requested, you may also need to lookup subdomains, such asnslookup l-stat.livejournal.com
ornslookup community.livejournal.com
. - If necessary, copy the information (including the original command) into a text editor, email, or support request. If you are unsure how to do this, it is explained in the previously linked tutorial.
To retrieve ping information:
Windows 2000/XP/Vista
- Open the Command Prompt. If you are unsure how to do this, it is explained in the linked tutorial.
- Type
ping www.livejournal.com
and press the Enter or Return key. This process may take several minutes to complete. If requested, you may also need to ping subdomains, such asping l-stat.livejournal.com
orping community.livejournal.com
. - If necessary, copy the information (including the original command) into a text editor, email, or support request. If you are unsure how to do this, it is explained in the previously linked tutorial.
- Open the Command Prompt or Terminal. If you are unsure how to do this, it is explained in the linked tutorial.
- Type
ping -c 10 www.livejournal.com
and press the Enter or Return key. If requested, you may also need to ping subdomains, such asping -c 10 l-stat.livejournal.com
orping -c 10 community.livejournal.com
. - If necessary, copy the information (including the original command) into a text editor, email, or support request. If you are unsure how to do this, it is explained in the previously linked tutorial.